In partnership with VehicleCare, electric two-wheeler maker Kabira Mobility has launched the KM Care program, an after-sales care project. The initiative, which aims to improve the after-sales support experience for its clients, will be implemented throughout Kabira Mobility’s nationwide network of more than 500 service centers.
Three service packages—KM Care Essential, KM Care Plus, and KM Care Max—are available through the KM Care program, and each is designed to satisfy different client demands. Roadside assistance, cashless servicing, and premium maintenance support are all included in the packages.
The KM Care Program’s major features include complete coverage, which is good for 10,000 kilometers or 12 months, cashless servicing choices, periodic maintenance services, and round-the-clock roadside support. Extra perks include free car cleaning at every service appointment and a 5% discount on authentic replacement components. Extended warranty options and priority processing at service centers are also included.
Technical criteria including VehicleCare-certified service centers, factory-trained personnel performing maintenance, and the usage of original spare parts and diagnostic equipment will all be upheld by the service packages.
“The KM Care program, created in collaboration with VehicleCare, reflects our focus on providing dependable after-sales service,” stated Jaibir Siwach, CEO of Kabira Mobility. In order to satisfy the increasing demands of electric two-wheeler customers, our partnership makes use of a wider service network and technical know-how.
Kabira Mobility’s service network now has access to cutting-edge diagnostic equipment and expedited procedures thanks to the relationship with VehicleCare. With a goal turnaround time of 60 minutes for normal maintenance procedures, the project also seeks to increase efficiency. Kabira Mobility aims to meet the changing needs of the electric car industry by enhancing its after-sales skills.
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