VE Commercial Vehicles Ltd. (VECV) subsidiary Eicher Trucks & Buses opened its exclusive dealership for the recently introduced Eicher Pro X line. Located in Nangli Poona Industrial Area, this brand-new Mohan Tractors Private Limited 3S dealership is built to provide the finest possible customer service to improve every facet of the car-buying and maintenance process. With its interactive digital displays, the dealership guarantees that consumers get comprehensive information about the Pro X lineup, assisting them in making well-informed car choices and showcasing Eicher’s dedication to efficiency and innovation.
- Mohan Tractors Private Limited, a dedicated dealership for Eicher Pro X, is part of a born-digital dealership network
- Aimed to transform the commercial vehicle ownership by providing a seamless omni-channel retail experience and enhanced service and uptime support
- Positioned close to major industrial hubs and transport corridors in Delhi, the dealership offers fleet owners and transporters seamless access to Eicher’s new-age, fuel-efficient, and 100% connected vehicles
Ramesh Rajagopalan, EVP, Customer Service, Retail Excellence and Network Development, VECV, said, “Delhi, being a key centre for transport and logistics in North India, plays a crucial role in the commercial vehicle ecosystem. With the inauguration of Mohan Tractors’ exclusive Eicher Pro X dealership in the capital, we are enhancing our ability to serve fast-evolving segments like e-commerce, courier, and FMCG. This new dealership underscores our commitment to shaping the future of last-mile logistics through smart, sustainable, and customer-first solutions. The new 3S facility brings together innovation and trust to create a truly elevated retail and service experience for Eicher Small Truck customers in this key central Indian market.”
This premium Eicher Pro X dealership, which is ideally situated on NH-1-GT Karnal Road, will play a significant role in supporting the city’s quickly developing sustainable logistics environment. Effective small commercial vehicles are now essential to the area due to the growing need for local and intra-city transit options. Fleet owners and carriers now have doorstep access to Eicher’s cutting-edge, connected, and energy-efficient cars thanks to the new Eicher Pro X dealership with Eicher On-Road service vans, which is a major step in bolstering last-mile logistics in the area.
The electric Eicher Pro X, which was co-developed with clients to address their unique needs, forges a new route in the small commercial vehicle market. To transform the commercial vehicle ownership experience, the business has created a cutting-edge born-digital dealership. A first for the CV sector, this omnichannel shopping experience incorporates cutting-edge digital tools, such as an interactive customisation zone where consumers can select from a variety of cargo body shapes, load decks, fuel types, and colour options.
Eicher’s industry-first Uptime Centre is directly connected to the dealership, guaranteeing optimal vehicle availability and operational effectiveness. Along with seamless and effective service options, customers will also benefit from highly skilled technicians, doorstep service motorcycles, and GPS-enabled on-road breakdown help.
In order to meet the increasing demand for electric small trucks, the dealership now has EV-specific service bays and specialised EV charging infrastructure, including fast and slow chargers. To further demonstrate its dedication to sustainable mobility, Eicher has teamed up with top Charging Point Operators (CPOs) to offer access to more than 14,000 EV charging stations throughout India. Customers will be able to test drive and experience the product in demo cars to help them make better decisions. A multi-application display of the Eicher Pro X series, which serves sectors like e-commerce, FMCG, package & courier, and last-mile logistics, will also be available at the dealership.
The new Eicher Pro X dealership is poised to redefine the small commercial vehicle ownership experience with its digital-first uptime solutions, robust service infrastructure, and technology-driven retail approach.