‘Open Collaboration 2.0’ was introduced by TATA.ev as a new project to improve India’s EV charging infrastructure. By 2027, the business hopes to have more than doubled India’s EV charging stations to 400,000. The announcement coincides with TATA.ev commemorating the sale of more than two lakh electric vehicles in India, a significant milestone.
Mega charger installation, a single call centre to support EV consumers, a streamlined charging station payment system, and an audit procedure to verify high-quality chargers with a TATA.ev Verified badge are the four main objectives that TATA.ev has detailed as part of “Open Collaboration 2.0.”
In partnership with Tata Power, ChargeZone, Statiq, and Zeon, TATA.ev is launching a network of 500 “Mega Chargers” as part of the infrastructure update. To improve accessibility, these high-speed charging stations will be positioned thoughtfully throughout important cities and main thoroughfares.
All EV users will have access to the Mega Chargers, however TATA.ev customers will have priority access and can save up to 25% on charging costs, demonstrating the company’s dedication to ecosystem growth and brand loyalty.
Additionally, TATA.ev has announced the launch of a system that enables customers to utilise a single RFID card to make payments with many charge operators. A dedicated call centre will also be open around-the-clock to help consumers with problems related to public and home charging, provide emergency charging options, and offer assistance with trip planning.
The business will assess and assign a five-point rating to current chargers in order to guarantee high service standards. The TATA.ev Verified badge, which includes ratings and photos on the iRA.ev app, will be given to chargers with four stars or more. In addition to addressing frequent problems like ICE vehicles obstructing EV places, malfunctioning chargers, and awkwardly positioned charging stations, this program seeks to increase charger reliability.