As the world shifts toward electric vehicles (EVs), the success of this transition hinges not just on technology—but on the people behind the wheel. NueGo, the intercity electric bus brand by GreenCell Mobility, is tackling this challenge head-on with its EV-Centric Driver Training Program, designed to equip its coach captains with the expertise needed to navigate the unique demands of electric mobility. As India’s largest premium intercity electric bus service, NueGo places a strong emphasis on sustainability, safety, and customer experience.
NueGo has rolled out a robust, future-ready training programme that prioritises safety, guests’ comfort, and professional development. Tailored to the nuances of electric buses, the programme is fast emerging as a benchmark in the mobility sector. To date, over 3,000 Coach Captains and 400 Coach Hosts have successfully completed the intensive training—underscoring NueGo’s commitment to upskilling talent and enhancing travel experiences. At the heart of this initiative is a comprehensive one-week onboarding curriculum for all new Coach Captains (drivers) and Coach Hosts (onboard staff). The programme includes classroom instruction, simulator-based learning, and real-route driving practice—ensuring recruits are road-ready and customer-focused from day one.
The training curriculum of NueGo comprises 11 specialised modules, including 8 Defensive Driving Techniques (DDT) and 3 Customer Experience and Vehicle Familiarisation modules. From mastering regenerative braking and battery-efficient driving techniques to understanding charging infrastructure protocols, the training ensures coach captains are fluent in the language of sustainable transport. Beyond technical know-how, the programme emphasises safety standards for high-voltage systems and customer engagement, transforming coach captains into ambassadors of the EV movement.
Training is conducted by in-house experts stationed at every NueGo depot located in Delhi, Indore, Hyderabad, Bengaluru, and Chennai. Importantly, this isn’t a one-time exercise—refresher training is mandatory every three months, including hands-on assessments in blind spot awareness, L-shape reversing, and parallel parking. This training program offers a new blueprint for workforce readiness in green transport—proving that the shift to electric mobility must be matched by human-centric upskilling, operational safety, and eco-conscious strategy.
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