Operations Supervisor will assists in ensuring success of departmental function in a warehouse processing center or distribution center, to provide accurate and timely shipments to customers. Leads and solves problems within the limits of general standards and practices, with some direct guidance from General Supervisor. Position includes supervising a small team of union-represented employees.
- Demonstrates expertise in knowledge of the processes required to perform, and ensures they are effectively performing job responsibilities utilizing standardized methods
- Motivates direct reports and/or business partners through effective communication, training, coaching, development, and recognition
- Identifies opportunities for improvement using tools such as layered audits
- Achieves Safety, People, Quality, Responsiveness, and Cost key performance indicators
- Cultivates a safety culture, and implements and enforces workplace safety rules and policies
- Implements GMS and lean principles
- Models GM’s cultural behaviors and always demonstrates the highest level of integrity
- Maintains good working relationships and communicates with employees, union representatives, and management team
- May evaluate team performance, and promotes continuous improvement
- Achieves quality standards by communicating goals and leveraging resources to solve problems
- Understands and consistently administers company policies
- Completes administrative tasks such as timekeeping, and maintain departmental records and reports
- Performs all other duties as assigned
- Trains, develops and evaluates employees.
- Keeps abreast of parts distribution center/materials warehouse performance reports and costs
Additional Description
Required Qualifications
- Strong interest in Continuous Development and Training
- Knowledge of basic math
- High level oral and written communication skills
- High level analytical ability where problems are complex
- High level interpersonal skills to work effectively with all levels of the organization, motivate employees and elicit work output
- Ability to work any shift as dictated by the business
- Must be willing to work overtime (including weekends as needed)
- Basic Computer Skills
Preferred Qualifications:
- Bachelor Degree or equivalent work experience
- Experience supervising employees in a union environment
- Experience supervising employees in a warehousing/ manufacturing/ distribution environment
- Knowledge of warehousing/manufacturing /distribution processes and procedure
- Knowledge of basic technology of area where assigned
- GMS knowledge and execution experience
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Experience with Powerpoint, Excel, and Microsoft Teams