Over 300,000 Mustang Mach-E cars worldwide are being recalled by Ford because of a bug that might lock you out or possibly trap you inside the car.
Ford is recalling over 300,000 Mustang Mach-E models
You may have to wait a bit longer if you were hoping to pick up your new Mustang Mach-E. Until a solution is found, Ford instructed dealers to stop selling the electric SUV.
The front door electrical latch might not work in the case of an unplanned 12V battery discharge, leaving you stranded outside or, worse, inside the car.
As it attempts to fix the problem, Ford is recalling some 317,000 Mustang Mach-E models in the US and around the world. Model years 2021 through 2025 are affected by the recall. According to Ford, there have been no reports of accidents linked to the bug.
There will be a remedy soon. A software upgrade that Ford is developing is anticipated to be released in Q3, or within the next weeks. The stop sale will stay in effect until then.
Current Mach-E owners should be able to access the update. But instead of a simple OTA software update, an owner on the Mach-E Forum suggested that a trip to the dealer would be necessary.
Ford will mail owners a notification to make an appointment with their local dealer as soon as the software update is ready. Dealers will resolve the problem at no additional cost.
A Ford representative told Electrek last month that the company is increasing the cost of cars made in Mexico, such as the Mustang Mach-E. Vehicles shipping after May, which are anticipated to reach dealerships in late June, are affected by the increased costs.
The price increases are a result of Ford’s “usual mid-year pricing actions, combined with some tariffs we are facing“, the representative clarified.
For the majority of 2024 and 2025 models, Ford is still giving employee prices. The 2025 Mustang Mach-E starts at just $36,005 after the discount.
Ford sold 4,724 Mach-Es in the US last month, an 11% increase from May 2024. Ford has sold 19,258 Mustang Mach-Es in the US through the first five months of 2025, up 2.8% from the same time the previous year.